The XLEMR system is so intuitive that very little training is necessary. Based on MS Office, it will fit into virtually any office environment. Because it runs on the Windows file system, only very basic knowledge is required to be proficient. Should you need assistance, however, we can easily utilize a program that allows us, with your permission, to see your screen and take control of your computer. We can then provide a simple pictorial tutorial to assist in your learning process.
Yes, it will! If the power goes out, all you need is a laptop with a full battery. XLEMR can operate locally on your system and does not depend on phone or fax lines.
Yes! You can restore your own backups in about 3 minutes. As you keep your own backups at your office and home, you can restore them immediately. We do not use tape drives for storage - they can be cumbersome, difficult to manage, and take hours to restore. Instead, we use external hard drives and Network Attached Storage (NAS) units to contain backups. All you have to do is plug them into your computer or network.
In our solution, there is no server to crash. There is no database to corrupt or fail. There is no graphic user interface (GUI) to change with every upgrade. XLEMR can function with USB jump drives if your LAN fails. You can open your documents at anytime, with no fear of system failures or database upgrades causing data loss.
Yes. XLEMR was the first and only vendor to successfully upload production data on a daily basis to DOQ-IT's QualityNet data warehouse. The Centers for Medicare and Medicaid Services (CMS) run the DOQ-IT program. Their goal is to improve healthcare quality by collecting treatment data and paying doctors for better performance. DOQ-IT uses the HL7 reporting format, believing it will become industry standard for EHRs.
XLEMR works with your staff to implement HIPAA-compliant security for your computers and networks. We can use industry standards and best practices to protect the confidentiality, availability and integrity of your data.
XLEMR does not require a maintenance contract. If you prefer not to have us work with you as you grow, virtually any employee can learn to modify our electronic encounter form. Should you need to modify the program, a visual basic developer will do the trick. You are in total control with our system. Of course, we hope you will choose to let us assist you in the install, training and growth of your system. After all, we know our software! Call us today to find out more about our flat rate service, and total commitment to your success with XLEMR.
We purposefully design our products so you can support them yourselves. Of course, we are always here to help.