"A practice administrator yells at a nurse as she struggles to enter patient data.
A receptionist curses under his breath while attempting to enter a new patient's insurance information.
One doctor hasn't spoken to her two physician partners in a week.
A nurse repeatedly tells his colleagues that the chaos his practice is experiencing is 'all the administrator's fault.'
One month ago, these employees got along quite well. What happened?
They bought the wrong EMR." Read more...